gutput.com / support
Support
Contact
Email support@gutput.com. A person reads every message. Please don’t include details of your health; we don’t need them to help.
Didn’t get a sign-in code?
Codes come from hello@relay.gutput.com and usually arrive within a minute. Check your spam or junk folder, and that the address you typed is right. Each code expires after 10 minutes and works once; ask for a new one in the app if it has expired.
Why does GutPut email me?
Only to sign you in. GutPut sends no newsletters or marketing, so there is nothing to unsubscribe from. The only emails you get are codes you asked for.
Deleting your account
In the app, go to Settings, then Delete my data and account. Everything is deleted: your entries, your conversation and your email address. If you can’t get into the app, email support@gutput.com from the address you signed up with. More about deleting your account.
Something looks wrong medically
GutPut is not a medical device and can’t help with urgent symptoms. If you have blood in your stool, black stool, severe pain or symptoms that worry you, contact a doctor. In an emergency call 999 (UK) or 112 (EU).